Preferred SolutionsIndependent product intelligenceEdition 01 · 2026

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Privacy Desk guide

What is a data broker — and how did they get my info?

You never made a profile. Yet search your own name, and up come your address, your relatives and your phone number. Someone built that file. Someone is selling it. And a whole industry now offers to make it vanish, for $8 to $40 a month. We pulled the public records, the court cases, and the one outside study that actually measured whether removal works. This is the case file. Read it before you pay anyone.

Last reviewed August 19, 2026Reading time ~25 minutesSources 19, dated inline
Privacy Desk · field guide

Exhibit A · The short version

Five findings, before the deep dive

  • The industry is real and registered. California's registry alone lists 522 self-declared data brokers — and registration is the part they're legally forced to admit to.
  • “Removal” means hidden, not deleted. Brokers copy from public records, and from each other. A profile wiped today can grow back from the same sources next quarter. That is why every serious service is a subscription.
  • The only outside study ever run found the services got just 35% of records down in four months. People who filed the requests themselves beat most paid services. Start your hopes there.
  • The industry has a conflict problem. One big removal service's founder also ran people-search sites. That is the arsonist selling fire insurance. Who owns a service, and what it stands to gain, belong in any review.
  • Free routes exist, and are sometimes the right answer. California's DROP, Google's “Results about You,” and asking each site yourself cost nothing but time. A guide that never says “don't pay” is not a guide. It is a brochure.

What follows is the proof behind each of those lines. Then the five questions we use to score every service on our comparison — including the ones that pay us nothing.

Part one · The machine

An industry that knows your address

Nobody stole your profile. It was built, legally, out of paper trails you never think about — then copied from firm to firm until it was everywhere.

Read the full evidence

Start with where the file comes from. Property deeds, voter rolls, court papers and business filings are public records. That is the skeleton. Public social profiles add the flesh: employers, photos, and the names of friends past and present. Shop data fills the gaps — loyalty cards, warranty cards, subscriptions, app data sold onward. Then comes the move that defines this trade. Brokers buy from each other. One good profile, resold through the network, becomes forty profiles on forty sites. That resale loop is why removal is never a one-shot job. It is the most important fact in this file.

How big is the network? Bigger than anyone can prove. But there is a floor on the public record. California's Delete Act makes data brokers doing business there sign up every year, and the state's 2025 registry lists 522 of them (read 19 Aug 2026). Vermont runs a second list. Most brokers appear on neither, because they sell to other firms and never trip a rule aimed at shoppers. The people-search sites — the ones that alarm you when you Google yourself — are only the tip you can see. The deeper market sells to marketers, recruiters, insurers, landlords, and anyone else who pays.

When this machine fails, it fails big. National Public Data was a background-check broker most Americans had never heard of. It was breached in 2024. Roughly 2.9 billion records, Social Security numbers included, went up for sale. The company collapsed into Chapter 11. The punchline landed a year later. California's privacy agency fined its parent company $46,000 — not for the breach, but for never signing up as a data broker at all (read 19 Aug 2026). A company holding two billion identity records had not filled in the form saying it existed. Hold that thought the next time a broker asks you to trust it.

Part two · The rap sheet

What the file gets used for

The harm is not a maybe, and the federal record reads like a charge sheet.

Read the full evidence

A public profile with your address and your relatives on it is where a stalker starts. It is a shortcut for anyone who wants to post your details to a crowd. Add a leaked Social Security number and it is a thief's toolkit. Consumer Reports' researchers put it plainly. People-search sites, they wrote, “can pose a real danger by making it easier for stalkers or harassers to find and contact you.” They also help identity thieves, and show the world things you would rather keep private.

The Federal Trade Commission's recent case list shows where the bodies are buried. Kochava, sued in 2022, for selling exact location data. X-Mode and InMarket, under 2024 orders, for the same. Mobilewalla and Gravy Analytics/Venntel settled in December 2024 and were barred from selling sensitive location data. The claim was that they tracked visits to health clinics and places of worship (read 19 Aug 2026). In February 2026 the FTC warned 13 more brokers about selling Americans' data to hostile countries (read 19 Aug 2026). None of that is a small trade behaving well.

Part three · The twist

The detective who owned the crime scene

Before you hire anyone to clean up the mess, ask who made it. Sometimes the answer is the cleaner.

Read the full evidence

In March 2024, security reporter Brian Krebs revealed something about OneRep. It was a removal service, then built into Mozilla's privacy product. Its founder and chief had also started dozens of people-search sites, including the broker Nuwber (read 19 Aug 2026). The removal man owned the exposure business. Mozilla said it was “winding down” the deal. Then it kept selling OneRep for roughly sixteen more months, before finally cutting ties in December 2025 and refunding subscribers (read 19 Aug 2026).

It was not a one-off. Consumer Reports' investigators, in the study we take apart next, found money ties between people-search sites and removal services (read 19 Aug 2026). Sites were advertising the very services that charge to get you off them. The loop is real. Exposure breeds fear, fear breeds subscriptions, and at worst the same hands get paid twice.

This is why trust is a scored part of our scorecard, not a feeling. Who owns a service, what audits it has passed, and what has gone wrong before are all checkable. It is also why we recommend against OneRep, despite a fair price. The deal looks good. That is exactly when the file matters.

Part four · The evidence

Does paying for removal actually work? Here are the numbers

Exactly one controlled outside study of this trade exists. We read all of it. Its results should set your hopes for anything a removal service promises.

Read the full evidence

In August 2024, Consumer Reports published the first proper field test of people-search removal services (read 19 Aug 2026). The design was clean. 32 volunteers. Four months. 13 people-search sites, checked at one week, one month and four months. Researchers found 332 exposed listings for the 28 people put on seven paid services, costing $19.99 to $249 a year. The headline number: only 117 of those 332 listings — 35% — were actually gone after four months.

Then the awkward footnote. The few volunteers who skipped the services and filed the requests themselves did better than most paid options. Results swung wildly by company. EasyOptOuts ($19.99/yr) and Optery led. DeleteMe, IDX and Kanary landed in the middle. Confidently and ReputationDefender trailed. One detail we love as evidence people: half the volunteers lived in California, to test whether the country's toughest privacy law helped. It did not. New York volunteers, with no such law, got slightly more data taken down. A law on paper and a record off a website are different things.

Two fair caveats before anyone writes off the whole trade. First, the study came before real product changes. Several services have widened their lists and improved their checks since, and Incogni was not among the seven tested. Second, “did badly in four months” is not “useless forever”. The repeat-scan model exists because this is a war of attrition. But the burden of proof sits with the seller. That is why our scorecard weights proven removal — evidence a record is gone, not a count of requests sent — above any coverage claim.

That is the right lens for every marketing number here. “We cover 270+ brokers” is a claim about requests, not results. The counts do not line up between companies either. One counts a network of sites as one broker. Another counts it as thirty. Even careful reviewers mix “sites,” “requests” and “removals” inside one article. So when we score coverage, we first put every count on the same ruler. And when a company will not say what its number counts, the number does not count.

Part five · The free doors

Try these before you pay anyone

Three real free routes exist. For some readers they are the whole answer — and any comparison that hides them is selling you something.

1. The DIY opt-out circuit

Nearly every people-search site offers an opt-out — a request to take your listing down. Some are legally obliged; the rest just want to look good. The drill runs like this. Search your name on the site. Copy the web address of your profile. Find the site's opt-out page and submit it. Prove it is you. Then put a re-check in your calendar for three months out. Do that for every site that lists you, and do it again as the profiles grow back. It costs nothing but time. Consumer Reports' data says careful hand-work beats most paid services. The catch is the word careful. This is a chore every three months, forever, and these services exist because you will not keep doing it.

2. California's DROP — one request, every registered broker

Under the Delete Act, California residents can file one deletion request through the state's DROP platform. Since August 1, 2026, every registered broker must check that list and obey it at least every 45 days (read 19 Aug 2026). If you live in California, this is the strongest free lever this trade has ever had. Its limits are real. Registered brokers only. California residents only. And as the California-versus-New-York result above shows, being legally required to act and actually vanishing are cousins, not twins.

3. Google's “Results about You”

Ask, and Google will take your address, phone and email out of search results. The record still sits on the broker's site. But search is how most strangers find you. Cutting the listing out of search is real protection, for nothing.

Who should stop here. Anyone who turns up on only a handful of sites. Anyone who does not mind a chore that repeats. And any Californian whose worry is mostly registered brokers. Take the free routes first, then look again in three months. That is a win, not a compromise.

Part six · When to pay

What a subscription actually buys

You are not buying a delete button. You are buying repetition, reach and a paper trail.

Read the full evidence

A serious removal service earns its $96–$249 a year four ways. Repetition: it scans and re-files against the loop that grows your profile back. That is the work you were never going to keep doing yourself. Reach: hundreds of brokers, the obscure ones that sell to firms included. Plus hand-done requests at the stubborn sites no robot can crack. Proof: reports, screenshots, dates and times — and, the thing the Consumer Reports study made non-negotiable, a clear view of what failed, not just what was asked. Escalation: for the high-risk cases — doxxing, stalking, harassment, or a public-facing job — plans with a real person on them, at $250–$500+ a year.

Three signs you have crossed from “free routes” into “pay for it”. Your details turn up across many sites. You know yourself well enough to admit the re-check will never happen. Or you have a real safety reason to want this cut back fast and kept down. If that is you, the money makes sense — if the service passes the five questions below.

Part seven · How to judge

The five questions that separate the contenders

These are the parts of our scorecard, used by our ranked comparison — with the weight each one carries and the proof that moves it. Drag the controls on the hub to match what matters to you.

Read the full evidence

1. Do they actually remove you, and does it stay gone? — 30%

Requests are cheap. Removals are the product. A profile that turns up again in March was never removed. What moves the score: proof a listing is gone, how often they check again, and whether they show you the failures. Outside audits and independent test results count too, where they exist. This is the part the Consumer Reports numbers hang over. A company that measures itself honestly here earns the benefit of the doubt everywhere else.

2. How many sites, and do they show proof? — 25%

How many brokers do they really reach, counted honestly? Three things move the score. A published list of the sites they cover. Counting the same way every time — a network is one site or thirty, pick one. And hand-done removals for sites not on the list. Plan limits and which countries they cover belong up front. A site they support is not the same as a site they have cleared. A marketing total with no list behind it moves nothing.

3. Can you trust them with your info? — 20%

You hand a removal service your most sensitive file. So it gets the same background check it runs on everyone else. What moves the score: who owns it and what they stand to gain, the privacy terms, and how much you sign away. Then how long they keep your data, how well they guard it, and whether they ask for more of your identity than the job needs. After OneRep, a service whose parent makes money from exposure fails this check before scoring starts.

4. Do they prove the work they did? — 15%

A paper trail you can follow, not a progress bar. What moves the score: direct links to the listings they took down, screenshots, dates and times, and a plain status for each site. Failures stay visible instead of being rounded away. And when a stubborn site says no, there is a clear path to a person who will push it higher.

5. Is it worth the price? — 10%

Money per listing actually taken down, not per bullet on a feature list. We price the plan that does your job, not the cheap teaser. What moves the score: what renewal costs, family options, hand-done removals, which countries are covered, and support. The study's best performer cost $19.99 a year. Its worst cost twelve times more. Price predicts nothing. That is exactly why we score it.

And one question with no percentage on it: what would you get for free? Every service here is buying you time, not access. The opt-out routes in Part five are open to you at no cost. A service earns its fee only if the hours it saves are worth more to you than the price.

Part eight · Our method

How we build this file

Every claim in this guide carries its source and the date we read it. If a sentence would not survive you clicking its link, it does not ship. Product facts come from the companies' own current pages. Results evidence comes from outside testing. Court and agency history comes from the agencies' own records. We score partners and non-partners on the same scorecard. Some services here pay us a referral fee, disclosed on every page. Several pay us nothing. Two of the products we tell you to look at have no referral scheme at all. The money never touches the score. A product that pays well and performs badly gets a review that says it performs badly. Prices drift, so we stamp what we saw and when. We re-review on a schedule, not when a company asks.

→ See the ranked comparison of data-removal services · Incogni vs DeleteMe head-to-head

FAQ

Common questions

What does a data-removal service actually do?

It searches sites for profiles that look like you, asks them to remove or delete the listing, and keeps a log of what happened. Then it checks again later, because broker lists refresh. How well each part works depends on the provider and plan.

Can I remove my information for free?

Usually, yes — if you do the work yourself. Many brokers let you opt out directly, Google has a tool called Results about You, and California residents can use DROP. The trade is time: you have to find each profile, ask for removal, check it worked, and do it again later.

Will a paid service remove my information permanently?

No honest service can promise that. Public records stay at their original source, brokers refresh their databases, and old listings can come back. That's why we score how well a service rechecks and re-removes over time.

Why are published broker counts hard to compare?

Because they're not measured the same way. A count might mix automated sources, custom sites, public records, private databases, sites merely "supported," and sites actually cleared. Compare the definitions, the plan, the region, and the proof — not just the big number.

Do affiliate relationships affect our scorecard?

No. Some links on this page earn Preferred Solutions a commission. Every product is still scored the same way, with the same evidence and the same weights. Paying us never buys a better score or rank.

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Sources

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